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How do I make a complaint?
We aim to provide quality goods and a first class service but recognise that, on occasion you may have cause for complaint.
If you wish to complain about any aspect of the service or goods we provide, you can either:
- Call us on 0844 811 8500
- Complete the online complaint form
- Write to us at Sandringham house,
Sandringham Avenue,
Chelmsford,
CM92 1LQ
To view our Published Complaint Report, please click on the attachment below.
Attachments
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Name Published Complaint Report Description Download published_complaint_report.pdf
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