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Available documents
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Are there any products where I cannot earn Rewards?
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Can I have more than one account with Rewards?
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How can I claim my Rewards?
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How do I earn Rewards?
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How do I join Rewards?
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How do I know how many Rewards I have?
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How do I move up from Gold to Platinum?
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How do I move up from Silver to Gold?
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Is there a time limit on when I can use my Rewards?
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I’ve noticed I’ve not earned Rewards for a while. Why is this?
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When can I spend my Rewards?
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When will I start to earn Rewards?
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Why do Platinum customers get to see their Rewards straight away?
Frequently Asked Questions